KTMB goes fully cashless from January 1: Here’s how you can ride the rails in 2025

KUALA LUMPUR, Dec 31 — If you’re planning to take an ETS, KTM Intercity or KTM Komuter train soon, take note that KTMB (Keretapi Tanah Melayu Berhad) is going 100 per cent cashless starting January 1, 2025.

Supporting the government’s call to accept multiple card payment options, KTMB has deployed card terminals at its stations which accepts not only MyDebit cards but also credit/debit cards. This include mobile payments such as Apple Pay, Google Pay and Samsung Pay.

The decision to go fully cashless for ticketing was announced on November 1, 2024. According to the rail operator, the transition aims to improve efficiency and competitiveness in line with the Government’s aspiration towards digitalisation that focuses on inclusivity, security and transparency.

According to KTMB, 82 per cent of passengers are already using online payments for their ETS and Shuttle Tebrau service via its mobile app. Meanwhile, 71 per cent have gone cashless for KTM Komuter service in the Klang Valley and Northern region. As of November 2024, KTMB has acquired over 3 million account registrations for ETS, KTM Intercity, Shuttle Tebrau and KTM Komuter ticket purchases.

The cashless payment initiative is implemented throughout the Klang Valley, Northern, Southern and East Coast regions.

How do you buy tickets for KTMB trains?

There are several options to purchase KTMB train tickets. On their own platform, you can purchase tickets via the KTMB Mobile app which is available on Apple App Store, Google Play Store and Huawei AppGallery. Alternatively, you can also purchase tickets from KTMB’s official portal.